Shipping policy

Order Processing Time

• All orders are processed within 1-5 business days.
• Orders are not processed or shipped on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Confirmation & Order Tracking

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
• Please note that tracking information might not be available immediately and updates can sometimes be delayed.

Customs, Duties, and Taxes

• Takeazon is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

• Takeazon is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

Delivery Times

• Due to the nature of dropshipping, delivery times can vary based on the supplier's location and shipping method chosen.
• Please be aware that delivery times can be longer than usual during peak seasons or due to customs processing.

Additional Information

• Takeazon works with multiple suppliers, so if you order multiple items, they may arrive in separate packages at different times.

Contact Information

• For any shipping-related inquiries, please contact us at support@takeazon.com